Terms & Conditions

Overview

This website is operated by Purel. Throughout the site, the terms “we”, “us” and “our” refer to Purel. Purel offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Online Store Terms

By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your country of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

Product Information and Accuracy

We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that all information is completely error-free, current, or complete.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Pricing and Payment

All prices are listed in the applicable currency and include VAT where required by law.

We reserve the right to change prices at any time without notice.

Payment must be completed before an order is processed and shipped.

Orders and Order Acceptance

We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to:

• Product availability

• Errors in product or pricing information

• Suspicion of fraud or unauthorized transactions

If your order is cancelled, you will receive a full refund.

Shipping and Delivery

We aim to process and ship orders as quickly as possible. Delivery times are estimates and not guaranteed.

Purel is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances beyond our control.

Returns and Refunds

Customers have the right to request a return within 14 days of receiving their order, in accordance with applicable consumer protection laws.

To be eligible for a return:

• The item must be unused

• The item must be in original condition

• The item must be in original packaging

Refunds will be processed after the returned item is received and inspected.

Intellectual Property

All content on this website, including logos, images, text, graphics, and design, is the property of Purel and is protected by intellectual property laws.

You may not use, reproduce, or distribute any content without written permission.

Limitation of Liability

Purel shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

Our products are intended for cosmetic and personal use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

User Comments and Feedback

If you submit comments, suggestions, or other materials to us, you agree that we may use them without restriction or compensation.

Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Netherlands.

Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting on the website.